Your site chatbot, set up with a one-line snippet and the tools you already use.Your site chatbot, set up with
a one-line snippet.the tools you already use.a one-line snippet.

Most website chatbots try to answer everything they can generate. Kuuba is built as your firm's AI assistant the other way round. It replies only from firm-approved published knowledge, shows the source on every reply, and hands a question to your team when nothing published covers it. Anything outside that knowledge is handed to your team.

Visitors get answers you have approved, in the words you approved, with a cite they can check. Your team gets the questions that need judgement, advice, or a quote for someone's own situation, in Slack, your inbox, or the other tools you already use. For a side by side view, see Compare.

Yes. Every reply quotes a published entry and names it underneath, so visitors can see where the answer came from and open the page or entry it used. There is no reply without a source.

A source on every reply is part of every plan, including Free. If nothing published covers the question, the assistant does not make up a reply to fill the gap. It hands the question to your team instead.

Your AI assistant tells the visitor that a person on your team is the right next step and offers choices, such as speaking to someone on the team or booking an appointment. If someone is free, they join the chat and carry on the conversation. If not, once the visitor agrees, it sends your team a clear enquiry with the conversation so far and how to reach them. It does not make up a reply to fill the gap.

The enquiry waits in your Kuuba dashboard and in any tools you have connected, such as Slack, email or your CRM. Your team replies in its own time, with enough context to continue without digging through a full chat transcript first.

No. Kuuba does not make up answers. It only repeats fees you have published, never estimates a price for someone's own situation, and never gives professional advice. Anything that needs judgement, a personal quote, or advice about a visitor's own case is handed to your team as an enquiry.

Replies stay tied to firm-approved published knowledge and show the source underneath. When nothing published covers the question, the assistant explains that a person will follow up, collects contact details with permission, and passes a clear enquiry into Slack, email, the tools your team already uses, or your Kuuba dashboard.

One paste. Copy the snippet from your dashboard and add it to your site: your homepage, a footer include, or your site builder's custom code block. That is the whole install for most firms.

You can try it on a staging or draft page first, then add it to the live site when you are ready. If someone else runs your website, send them the one-line snippet. See Embed for detail.

Your AI assistant can send enquiries to your Gmail or Outlook inbox, by SMS, and by WhatsApp. It can post to a Slack or Microsoft Teams channel you choose. It can create a contact in HubSpot, or open a ticket in Zendesk or Freshdesk. See Integrations for the full list.

Google Calendar, Outlook Calendar and Calendly let your assistant book a meeting when a visitor asks for one, and help your team book follow-up calls. What each plan includes is listed on Pricing. Every enquiry is still kept in Kuuba even when it is also sent into the tools you already use.

Usually not. Your AI assistant goes on any site that accepts a snippet. Copy it from your dashboard and paste it into your site, or send the snippet to whoever already runs your website.

That is the whole install for most firms. There is no custom integration required to get the chat live, answer only from firm-approved published knowledge, and send enquiries into the tools you already use. See Embed for the steps.

Yes. Edit it, preview the reply, and republish, or archive it so it is no longer used. Changes take effect for new conversations once you publish. Visitors who start a chat after you republish see the updated entry and its cite.

Every earlier version stays in your history, so you can see what was live before, who changed it, and when. If you need to undo a change, you can roll back to an earlier version in one step. Until a replacement is published, related questions that no longer have a live entry are handed to your team.

Kuuba is for service firms everywhere, in any industry, who want their own AI assistant on the website for the questions visitors ask again and again. Typical topics include fees, process, documents to bring, opening hours, how to book, and similar practical questions that already appear on your site or in your knowledge base.

Owners decide what the assistant can say by reviewing and publishing entries. Your team gets clear enquiries when a visitor needs a person rather than a published answer, in the places you already work. We support many firm types on our Industries page, each with a ready knowledge pack you edit in your own words before anything goes live.

Starter is £35 a month and Professional is £125 a month, and you can try Kuuba on the Free plan with no payment details required. Multi-site starts from £299 a month for firms that need more than one site.

Plans differ in allowances and features, not in the rules about published knowledge, sources, and handovers. Every plan answers only from what you publish, and passes visitor requests and questions nothing published covers to your team as enquiries. See Pricing for a full comparison.